At Gallery 77, we believe “You deserve to love where you live.” This isn’t just a slogan; it’s the guiding principle behind our entire process. We understand that investing in new countertops is a significant decision. You’re not just buying a piece of stone; you’re investing in the value, beauty, and function of your home for decades to come.
That’s why our customer service isn’t a department—it’s a promise. It’s a commitment to providing you with a seamless, transparent, and expert-guided experience from the moment you walk into our Hudson, WI showroom to the day our installers leave your home.
Here is what you can expect when you choose to work with Gallery 77.
A Personal, Expert-Guided Design Process
Your project is unique, and it deserves personal attention. Our sales and design team members are not high-pressure salespeople; they are experienced design consultants. We are here to listen to your needs, understand your lifestyle, and help you navigate our extensive selection.
- We Educate: We will walk you through the real-world differences between natural stone like granite and quartzite versus engineered quartz.
- We Coordinate: We encourage you to bring in your cabinet, tile, and paint samples. We’ll help you coordinate all your materials in one place to ensure a cohesive and beautiful final design.
- We Are Transparent: You will receive a clear, detailed, and itemized quote. We’ll answer every question about pricing and our financing options so you can move forward with complete confidence.
A Commitment to Premium Quality & Craftsmanship
A great experience means nothing without a flawless final product. Our reputation is built on the quality of our work, which we control at every step.
An Expert Insight from Gallery 77: “True quality is a combination of technology and talent. We’ve invested in state-of-the-art digital templating and fabrication technology, but it’s our experienced team that makes the difference. They know how to lay out a template on a slab to perfectly capture the veining and how to create a seam that virtually disappears.”
We source only the finest materials, from premium quartz brands to first-quality natural stone slabs. Our in-house fabrication facility ensures that every cut, every edge profile, and every curve is executed with digital precision.
A Timely & Respectful Installation
This is the part of the process our clients praise the most in their reviews. We understand that we are being invited into your home, and we treat it with the utmost respect.
- Clear Communication: We don’t believe in leaving you wondering. We maintain clear communication, providing a reliable schedule for templating and installation.
- Professional Crews: We do not use unknown subcontractors for our installations. Our full-time, insured, and highly trained installation crews are Gallery 77 employees who share our commitment to quality.
- Meticulous Work: Our installers protect your home, perform a precise and secure installation, and clean up thoroughly. We don’t just install your countertops; we complete your space.
Our Post-Installation Guarantee
Our promise to you doesn’t end when our truck drives away. We stand behind our workmanship 100%. On the rare occasion that an issue arises or a question comes up after the installation, we are here to make it right. We are a local, family-owned business invested in our community, and we build our reputation one successful project at a time.
This end-to-end commitment to your experience is why clients choose Gallery 77.
Ready to experience the Gallery 77 difference? Contact us today or schedule a visit to our Hudson showroom to start your journey.
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